At SEO Research Labs, we are confident of our ability to deliver better than satisfactory results. If you are not satisfied with the quality of our work, we only ask for the opportunity to make it right. If we can't make it right, to your satisfaction, we are happy to refund all fees paid.
If we fail to deliver your reports on time, we will be happy to refund all fees paid. The number of business days required to complete our work is clearly stated on every order form. Although we make an effort to accomodate special requests, you should not expect faster delivery unless we explicitly agree to it. Our business days are Monday-Friday 8am-6pm, excluding U.S. Federal holidays.
Limits To This Guarantee
We want all of our customers to be happy. However, we hope you will recognize that our "product" represents actual work performed by real people, and can't be simply reshelved and resold. We encourage you to read the descriptions of our process and reports, and understand what you are getting before you place an order.
Our guarantee extends to the quality of our work, and the extent to which we meet our commitments to you. Our data on the popularity of search terms comes from Wordtracker, as we make clear. Our data on link popularity comes from Alexa, as we make clear. If you don't want data from those sources, don't hire us!
Our guarantee is limited to the amount paid for our work. We can not accept responsibility for your results, or any losses that may result from your use of the information provided. Search engine optimization is a complicated business, and nobody can guarantee results. On the other hand, we aren't asking for a share of your profits!
If You Need Custom Work
If you need something different from our standard service offerings, contact us to discuss your needs before placing an order.